Privacy policy

Site : By Site we mean the https://galeon.care website operated by Galeon.
Personal Data : Personal Data means data about a living individual who can be identified from that data (or from that data and other information in our possession or likely to come into our possession).
Usage Data : Usage Data is collected automatically and is generated either by use of the Site or by the infrastructure of the Site itself (for example, the length of time a page is consulted).
Cookies : Cookies are small files stored on your device (computer or mobile device).
Data Controller : Data Controller refers to the natural or legal person (alone, jointly or in common with other persons) who determines the purposes and methods according to which all personal data is processed or must be processed. For the purposes of this Privacy Policy, we are a Data Controller of your personal data.
Subcontractors (or Service Providers) : The term Sub-processor (or Service Provider) refers to any natural or legal person who processes data on behalf of the Data Controller. We may use the services of several Service Providers in order to process your data more efficiently.
Data Subject (or User) : By Data Subject, we mean any living person who uses our Site and is the subject of Personal Data.

We collect several types of data for different purposes in order to provide you with our Site and to improve it.

Personal Data

When you use our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (‘Personal Information’). Personally Identifiable Information may include, but is not limited to, the following
- E-mail address
- First name and surname
- Cookies and Usage Data

We use your Personal Information to send you a response to your enquiry made via the contact form on our website.

We undertake not to send you any promotions or commercial canvassing if you do not give us your consent.

Usage Data

We may also collect information about how you access and use the Site (‘Usage Data’). Usage Data may include information such as the Internet Protocol address (i.e., IP address) of your computer, browser type, browser version, the pages of our Site that you visit, the date and time of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We use cookies and other similar tracking technologies to track activities on our Site, and we retain certain information.

Cookies are small data files that may contain an anonymous unique identifier.

Cookies are sent to your browser from a website and are stored on your device.You can accept or refuse cookies directly via the cookie management panel at the bottom right of the website.

Galeon uses the data collected for various purposes:

- To provide and maintain our Site
- To provide customer support
- To collect valuable data or analysis that will enable us to improve our Site
- To monitor the use of our Site
- To detect, prevent and resolve technical problems
- To respond to any questions or requests from you via the contact form
‍
Legal basis for processing personal data under the General Data Protection Regulation (GDPR).

If you reside in the European Economic Area (EEA), Galeon's legal basis for collecting and using the personal data described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.

Galeon may process your Personal Information:

- Because you have authorised us to do so
- Because we have a legitimate interest in doing so and your rights do not override that legitimate interest
- To comply with the law

Galeon will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary for us to perform our legal obligations (for example, to comply with applicable law), resolve disputes and enforce our agreements and policies. The legal retention period for your Personal Data is up to 3 years.

Galeon will also retain Usage Data for internal analysis. Usage Data is generally retained for a shorter period, except where such data is used to enhance the security or improve the functionality of our Site, or where we are legally required to retain such data for a longer period. The legal retention period for Usage Data is a maximum of 13 months.

Information about you, including your Personal Information, may be transferred from your region, province, country, or other territorial division to, and stored on, computers located in a jurisdiction where data protection laws differ from those in the jurisdiction in which you reside.

If you reside outside France and choose to provide us with information, please be aware that we transfer data, including Personal Information, to France and process it there.

By accepting this Privacy Policy and then submitting such information, you consent to such transfer.

Galeon will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and your Personal Data will not be transferred to any organisation or country unless adequate controls are in place, including with respect to the security of your data and other personal data.

In certain circumstances, Galeon may be required to disclose your Personal Information if required to do so by law or in response to valid requests from public authorities (e.g., a court or government agency).

Galeon may disclose your Personal Information if Galeon believes in good faith that such action is necessary to:

- Fulfill a legal obligation
- Protect and defend the rights or property of Galeon
- Prevent or investigate possible wrongdoing in connection with the Site
- Ensure the personal safety of users of the Site or the public
- Protect against civil liability

The security of your data is important to us. However, you should be aware that no method of data transmission over the Internet or method of electronic storage is 100% secure. Although we endeavour to use commercially acceptable methods to protect your Personal Data, we cannot guarantee its absolute security.

Your data protection rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Galeon intends to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you would like to know what Personal Information we hold about you and would like it deleted from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

- The right to access, update or delete the information we hold about you. Where this option is available, you may view or update your Personal Data or request its deletion by contacting us.
- Right of rectification. You have the right to have your data rectified if it is inaccurate or incomplete.
- Right to object. You have the right to object to us processing your Personal Data.
- Right of limitation. You have the right to ask us to limit the processing of your Personal Data.
- The right to data portability. You have the right to receive a copy of the information we hold about you in a commonly used, structured and machine-readable format.
- The right to withdraw consent. You also have the right to withdraw your consent at any time if Galeon has relied on your consent to process your personal data.

Please note that we may ask you to prove your identity before responding to requests of this nature.

You have the right to complain to a data protection authority about our collection and use of your Personal Data. For more information, please contact your nearest data protection authority in the European Economic Area (EEA).

We may use third party companies and individuals to facilitate the provision of our Site (‘Service Providers’), operate the Site on our behalf, provide Site-related services or assist us in analysing how our Site is used.

These third parties only have access to your Personal Information to carry out these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.

analyses

These third parties only have access to your Personal Information to carry out these tasks on our behalf and are prohibited from disclosing or using it for any other purpose.
‍
Google Analytics: Google Analytics is a web analytics service provided by Google that tracks and reports website traffic. Google uses the data collected to monitor and control the use of our website. This data is shared with other Google services. Google may use the data collected to contextualise and personalise ads on its own advertising network. You can deactivate the provision of your activity on the Site for Google Analytics by refusing to share your data on our cookie management add-on (at the bottom right of the site). For more information on Google's confidentiality practices, please visit the Google Privacy & Terms web page.Translated with www.DeepL.com/Translator (free version)

Our Site may contain links to other sites that we do not operate. If you click on a third party link, you will be redirected to that third party's site. We strongly recommend that you examine the privacy policy of each site you visit.

We have no control over, and accept no responsibility for, the content, privacy policies or practices of third party sites or services.

We reserve the right to update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

Before the change takes effect, we will notify you by updating the ‘effective date’ at the top of this Privacy Policy.

We advise you to check this Privacy Policy periodically for any changes. Changes to this Privacy Policy take effect when they are posted on this page.

If you have any questions about this Privacy Policy, or if you have any requests concerning your Personal Data, please contact us:

- DPO contact: Erwan Lefebvre
- By e-mail: dpo@galeon.care
- By post: 5 Avenue du Pré Félin - 74940 - Annecy - FRANCE